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Ready to take the first step in your recovery journey? Our compassionate kaimahi are here to support you with culturally grounded, professional addiction recovery services.

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We’re Here to Support Your Journey

Whether you’re seeking help for yourself or a whānau member, have questions about our programmes, or need immediate support, we’re here to listen without judgment. All conversations are confidential.

To inspire hope and freedom from addiction.

To provide tikanga-based, clinical, bespoke education to enhance the mana and connection of whaiora.

Wairuatanga, Tikanga, Manaakitanga, Whanaungatanga & Tino Rangatiratanga

Have a Concern or Complaint? We’re committed to providing the best possible service. If you have feedback or concerns about our services, please use our formal complaints process by submitting you concerns in the form below.

CRISIS SUPPORT

Need Help Right Now?

If you’re in crisis or need immediate support, please call us at 09 401-0975. For after-hours emergencies, contact your local emergency services or national crisis helplines. You don’t have to face this alone.

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Common Questions About Our Services

We understand that reaching out for help can feel overwhelming. Here are answers to questions whaiora and whānau often ask about our kaupapa Māori recovery services.

You can contact us directly by phone (09 401-0975), email us info@wowhob.co.nz, or visit us at 135 Broadway, Kaikohe. We accept referrals from healthcare providers, Corrections, community services, and self-referrals. Our kaimahi will arrange an initial meeting to discuss your needs and explain our programmes.

We work hard to minimize wait times and get whaiora into appropriate support as quickly as possible. During busy periods, we prioritize crisis situations and offer alternative support while you wait. Contact us to discuss immediate availability.

Your first visit will be a relaxed, confidential conversation with one of our kaimahi. We’ll discuss your situation, explain our kaupapa Māori approach, and explore which programmes might suit you best. There’s no pressure – this is about understanding how we can support your journey.

Yes, we recognize that addiction affects the whole whānau. We offer guidance for family members on how to support their loved one’s recovery journey, provide information about our programmes, and can connect whānau with additional community resources.